Customer Charter

MATCHDAY ANNOUNCEMENTS

Details of how to get an announcement (birthday, anniversary etc) made over the tannoy or included in the matchday programme.

CUSTOMER CHARTER 2007/08 & REVIEW OF SEASON 2006/07

Birmingham City FC's Customer Charter for the 2007/08 season, explains many of our policies and procedures which affect YOU as a supporter.

POLICY FOR DISABLED SUPPORTERS SEASON 2007-08

This policy will show how Birmingham City Football Club wishes to underpin their commitment to disabled supporters.

RACIAL EQUALITY STANDARD

Birmingham City Football Club's on-going crusade to rid football of racism has been recognised with the club achieving the Preliminary level of the Racial Equality Standard for professional clubs.

CUSTOMER CHARTER

Including Equal Opportunities Policy, Mission Statement and Community Policy.

INFORMATION FOR DISABLED SUPPORTERS VISITING ST. ANDREW'S

Birmingham City Football Club take pride in their new and improved facilities for disabled people.

SUPPORTERS' CHARTER

Birmingham City Football Club aims to be recognised throughout the land as a club which welcomes football supporters from any club to a friendly atmosphere and a safe environment.

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